Primary support channels
Email: all.in.one.pharmacy.boards.hub@gmail.com
WhatsApp: +971 54 777 0973
Instructor: Dr. Saeed Abdallah · Abu Dhabi, UAE
Typical response time: within 1–2 business days for email; WhatsApp messages are answered as promptly as possible during UAE business hours (Sunday–Thursday, 9:00–18:00 GST).
After registration, your account status is pending until an authorized teacher approves you in the Teacher App. Ensure you selected the correct curriculum (American or Canadian) at signup. If approval takes longer than 48 hours, email or WhatsApp us with your registered email address.
Student accounts are limited to one device to protect licensed materials. If you replaced your phone or tablet, contact support with your account email and proof of identity. We can reset your device binding after verification.
Contact all.in.one.pharmacy.boards.hub@gmail.com from your registered email. We will guide you through Firebase password reset or account recovery. Include whether you use the Student or Teacher app.
Open the app → Settings → Delete Account → confirm → enter your password. Deletion is permanent. If re-authentication fails (wrong password), your account is not deleted. See our Privacy Policy — Account Deletion for details.
The student app detects system screenshot events on iOS. You receive warnings; after the third event your account may be blocked for policy violation. Contact support if this occurred during legitimate study needs or App Review testing.
Teacher registration is restricted. New teacher accounts may remain pending until approved by Dr. Saeed Abdallah or designated administrators. Email us with your credentials and institutional affiliation—open self-service teacher access may be disabled for security.
Check your internet connection. Videos require access to Vimeo embed hosts. PDFs download temporarily from Firebase Storage. Try closing and reopening the chapter. If the issue persists, send your book/chapter name and a screenshot to support.
From a book's chapters screen, use Contact Doctor to open WhatsApp with a pre-filled message. The number is configured by your instructor in platform settings.